AlignedAI
Log in
Aligned Guides

Pause Pro instead of cancelling

Summer's quiet, or the budget needs a breather, but you'll want Pro back. Pausing keeps everything exactly where it is, charges nothing while you're away, and restarts Pro on the day you choose — with an email a week before.

About 2 minutes Needs Aligned Leader ProUpdated October 28, 2026
aligned.church/leader
Open **Settings** from the gear at the bottom of the left rail

1/7 · Open Settings from the gear at the bottom of the left rail

Before you start: Only your church's owner can pause, on monthly or yearly Pro that has been paid at least once. Free days, a declined card and gifted Pro can't pause — those churches see only the cancel form's Continue.
Open Billing

Good to know

  • While your plan is paused, your church is on the free plan and nothing is charged. Everything you've made stays put. Staff seats come with Pro, so your staff are locked out until it restarts.
  • A week before Pro restarts, you get an email naming the date, the amount and the card. Its Manage my plan button opens Settings → Billing.
  • Want Pro back early? During the pause, Billing shows Your Pro plan is paused with Restart Pro now. Restarting charges your plan's period right away — the month, or a year on a yearly plan — and moves your billing day to that day.
  • Changed your mind about coming back at all? Cancel plan still works during a pause. The plan won't restart and nothing more is charged.

If it’s not working

There's no pause box in the cancel form

Your plan can't pause right now — it's on free days, behind on a payment, gifted, already has a pause, or its renewal is going through today. Close the form with Keep Pro and check the plan card. If you still want a break, cancelling stops the plan renewing instead — you keep Pro until the end of the time you've paid for.

It says “Something went wrong. Please try again.”

The pause didn't save, so nothing changed. Try Pause for 1 month again in a moment; if it keeps failing, message Support.

I want to switch to yearly billing but the Annually switch is gone

It's hidden while a pause is scheduled. Press Undo pause first, then switch.

The card was declined on the day Pro restarted

That's handled like any declined payment: you get an email and a window in the app, and a week to update the card. Keep Pro when your card is declined walks through it.

Did this help?

Next, you might want to